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Case Study: Driving Operational Efficiency Through an Oracle Fusion–APEX Integrated App

  • Writer: Samuel Payne
    Samuel Payne
  • Jun 3
  • 2 min read

Client: Council

Project Duration: 6 Months

Launch Date: 2023

Integration: Oracle Fusion Cloud ERP (Finance, Procurement, HCM)


Overview

The Organisation made a transformation shift from multiple ERPs that were decade-old, costly and unsupportable into a single Oracle Fusion ERP.

As with any Organisation, bespoke solutions tend to be required to ensure they remain ahead of game and unique to their USP. Amazing as Oracle Fusion is, there were gaps that were essential to the Organisation. 

RADAPEX was asked to help!


Challenge

The Organisation was experiencing bottlenecks in critical business processes, particularly:

  • Creating user accounts

  • Limited visibility into real-time user data

  • Manual integrations and manual handoffs across departments

  • No engagement from users and SME


Objectives

The project aimed to:

  • Provide a user-friendly desktop and mobile app that integrates tightly with Oracle Fusion using Restful Services (APIs)

  • Enable real-time approvals, data input, and dashboard access

  • Reduce administrative burden and accelerate decision-making

  • Maintain full data integrity, compliance, accessibility and security


Solution

The team developed a cross-platform enterprise app called JPS with the following core features:

  • Authentication and user role mapping via Cloud offerings

  • Real-time integration with Oracle Fusion APIs (Procurement, Finance, HCM modules) using APIs that are secured through credentials and certificates

  • Approval Workflows: Accounts, Managers, Attributes

  • Interactive Dashboards: Real-time KPIs and trends

  • Audit-Ready Logs: Full traceability of transactions

Integration was achieved via Oracle REST APIs and Oracle Integration Cloud (OIC), ensuring security, scalability, and long-term maintainability.


Results (First 6 Months Post-Deployment)

Metric

Achieved

App Adoption (internal users)

120,000

Workflow Improvement

14 Days to 1 Day

Manual Data Entry Errors

Reduced by 99%

Data Quality

99%

User Feedback:

  • “This app saved hours every week—finally.”

  • “It’s changed how we work, actions that took weeks are instant.”


Key Success Factors

  • Accessibility UX: Apps have been built to WCAG 2.1 AA standard making web content accessible to people with disabilities.

  • Agile Delivery: Rapid sprints with continuous delivery ensure features are available to the user quicker

  • Robust Middleware: Latest patching and hardening ensuring we are secure against the latest threats

  • Compliance Built-In: Aligned with security framework and audit standards


Conclusion

The successful development and deployment of a custom Oracle Fusion–integrated APEX app demonstrates that even complex enterprise systems can be modernised for mobile and frontline use. By delivering real-time insights and simplified workflows, we have enhanced productivity, reduced costs, and future-proofed their operations.

The reduced administration, improved data quality and system integration has saved the Organisation millions annually.




 
 
 

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